Shipping Policy

At Loftkart, we are committed to processing and delivering your orders as efficiently as possible. We work with trusted shipping and delivery partners to ensure that your order reaches you safely and within the estimated delivery timeframe.

Order Processing Times

Please allow 1–3 business days for your order to be processed and dispatched after it is placed.

An order is considered dispatched once it has been handed over to our shipping carrier and is in transit to the delivery address provided at checkout.

During peak periods, holidays, promotional events, or periods of unusually high order volume, processing times may take longer than usual.

You will receive shipping or tracking information, where available, once your order has been dispatched.

Estimated Shipping & Delivery Times

Delivery times depend on your location, shipping method, product availability, and the carrier handling your order.

The estimated delivery timeframe will be communicated during checkout or through your order confirmation, where applicable.

Please understand that estimated delivery times are not guaranteed. Delays may occur due to courier operations, weather conditions, customs procedures, public holidays, or other circumstances beyond our control.

For international orders, customs clearance and other import procedures may cause additional delays.

Order Changes & Accurate Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

Please carefully check your:

• Full name

• Shipping address

• City and postal code

• State/province

• Country

• Contact number

• Email address

If you notice an error in your shipping information, please contact us at support@loftkart.com within 24 hours of placing your order.

We will make reasonable efforts to accommodate address changes before your order is processed or shipped. However, we cannot guarantee that changes can be made after this period.

If an order has already been processed or dispatched, we may be unable to change the delivery address.

Delayed Delivery

We understand that receiving your order on time is important. We make every reasonable effort to ensure that orders are processed and shipped promptly.

However, delivery delays may sometimes occur due to circumstances outside our control, including:

• Courier or transportation delays

• Severe weather conditions

• Public holidays

• Customs clearance

• Incorrect or incomplete shipping information

• High order volumes

• Product availability issues

• Payment processing issues

• Other unforeseen circumstances

If we become aware of a significant issue that may affect your order, we will make reasonable efforts to inform you.

Please note that Loftkart does not guarantee a specific delivery date and is not responsible for delays caused by third-party shipping carriers or circumstances beyond our reasonable control.

If your order is delayed, please contact us at support@loftkart.com , and we will do our best to assist you.

Lost, Missing or Stolen Packages

If your tracking information indicates that your package has been delivered but you have not received it, please first check with household members, neighbors, building reception/security, or other locations where the carrier may have left the package.

If you still cannot locate your package, please contact us at support@loftkart.com with your order number and tracking information.

We will make reasonable efforts to assist you and, where appropriate, contact the shipping carrier to investigate the issue.

For packages confirmed as lost during transit, we will work with the carrier to determine the appropriate resolution.

For packages marked as delivered by the carrier but reported as missing or stolen, the matter may be subject to the carrier's investigation and policies.

Loftkart cannot guarantee a replacement or refund for packages that are confirmed as delivered by the shipping carrier.

International Shipping

Where international shipping is available, delivery times may vary depending on the destination country and local shipping conditions.

International customers may be responsible for any applicable customs duties, import taxes, or other charges imposed by the destination country, unless otherwise stated at checkout.

Customs procedures may also result in delays beyond the estimated delivery timeframe.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Shipping costs may vary depending on the destination, order size, shipping method, and other applicable factors.

Any free-shipping offers or promotional shipping rates will be subject to the terms specified at the time of the promotion.

Shipping Policy Changes

Loftkart reserves the right to modify or update this Shipping Policy at any time.

Any changes will be posted on this page, and the updated policy will apply from the date it is published unless otherwise stated.

Customers are encouraged to review this policy periodically for the latest information regarding shipping and delivery.

Contact Information

If you have any questions or concerns regarding your order, shipping, or delivery, please contact us at:

Loftkart
Email: support@loftkart.com